It was reported that a patient underwent a procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a hole in the pebax.Initially during ablation of the right atrium (ra) septal in paroxysmal supraventricular tachycardia (psvt), the contact was displayed as hi during additional ablation after several ablations.Connection and cable replacement were performed, but not improved.The issue was resolved by replacing the thermocool® smart touch® sf bi-directional navigation catheter.The procedure was completed without patient's consequence.Multiple attempts have been made to obtain clarification to this complaint.However, no further information has been made available.The event was assessed as non reportable for a force high issue.The potential risk that it could cause or contribute to a serious injury or death to the operator or patient was remote.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on (b)(6) 2023.There was a hole in the pebax and foreign reddish material was observed inside it.The hole in the pebax was assessed as mdr reportable.The awareness date for this reportable lab finding was (b)(6) 2023.
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E1.Initial reporter phone: (b)(6).The bwi product analysis lab received the device for evaluation (b)(6) 2023.The device evaluation was completed on (b)(6) 2023.The device was returned to biosense webster (bwi) for evaluation.A visual inspection and screening test of the returned device were performed in accordance with bwi procedures.Visual analysis revealed a hole in the pebax and foreign reddish material was observed inside it.A screening test was performed, and the device was visualized and recognized correctly.However, the force vector was observed inverted and hi force was displayed.Since the sensor values were found within specifications, this issue could be related to the reddish material inside the pebax.However, the root cause of the damage on the pebax could not be determined.It was concluded that it occurred outside the bwi manufacturing facilities.A manufacturing record evaluation was performed for the finished device 30907054l, and no internal action was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Manufacturer's reference number: (b)(4).
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