The product has been requested back for an investigation.At this time product has not yet been returned and a valid serial number has not been provided.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that freestyle libre sensors continue to be safe, effective, and perform as intended in the field.Stability data for freestyle libre sensors was reviewed and showed no anomalies or non-conformances that could have led to the complaint.A tripped trend review was conducted for the reported complaint and freestyle libre sensors, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The device mfg date is unknown.The date entered in section h4 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
|
A low readings issue was reported with the abbott diabetes care (adc) device.Customer experienced symptoms described as "shaky", "generally not well", and was unable to self-treat and was seen at a hospital where a laboratory blood glucose result of 25 mmol/l was obtained and compared to an adc sensor scan result of 2.2 mmol/l.Customer was diagnosed with hyperglycemia and was rehydrated with intravenous fluids.No further treatment was reported.The results, when plotted on a parkes error grid, fell into the ¿d¿ zone, showing the different in values to be clinically significant.There was no report of death or permanent impairment associated with this event.
|