Model Number IST-511 |
Device Problem
Defective Component (2292)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/19/2023 |
Event Type
malfunction
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Event Description
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The customer reported while examining the applicator wands from the acceava strep a dipstick kit, gentle pressure was applied and the cotton swab portion of four applicators broke off.Visual examination of the kit boxes noted no physical or cosmetic damage.The customer reported no patient harm or patient involvement.
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Manufacturer Narrative
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Results pending completion of the investigation.H3 other text : although expected, the returned device has not been received for investigation.
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Manufacturer Narrative
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D9 - device available for evaluation changed from "yes" to "no".H2 - if follow-up, what type?: updated to "additional information".H3 - evaluation summary attached update to "no".H3 - additional text: updated to "although requested, returned devices are no longer anticipated." investigation conclusion: retained devices and swabs from the reported lot number were visually examined and no damage was observed to the swab or cotton swab tip.The swabs were used to collect sample and negative results were obtained with strong control lines.In-house testing did not replicate the reported issue of applicator breakage or cotton swab tips falling off.The case details were reviewed along with the complaint history for the reported issue and no indications of a systemic issue were identified.Manufacturing batch record review did not uncover any relevant non-conformances and found that the lot met quality control specifications.Review of the risk management report for this product found that the reported issue is within the risk profile for this device; no new hazard has been identified.A root cause could not be determined from the available information as the reported issue was not replicated during testing of retention product.Complaints are tracked and trended on a monthly basis.H3 other text : although requested, returned devices are no longer anticipated.
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Event Description
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The customer reported while examining the applicator wands from the acceava strep a dipstick kit, gentle pressure was applied and the cotton swab portion of four applicators broke off.Visual examination of the kit boxes noted no physical or cosmetic damage.The customer reported no patient harm or patient involvement.
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Search Alerts/Recalls
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