The reported event could be confirmed, since the product was returned for evaluation and matches the alleged failure mode.The device inspection revealed the following: visual inspection: the visual inspection of the returned device reveals breakage at the distal end of the device.The breakage patterns are shiny and planar in appearance indicative of brittle fracture.The fragmented part of the device was not available for inspection.Furthermore, a hardness test according to rockwell hardness tester ref# (b)(4) on the returned item indicates the material being in accordance: hardness test 1: 59.0/ hardness test 2: 58.8/ hardness test 3: 59.0.Observed hardness: 58.93 hrc required hardness: 58-59 hrc.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.No indications of material, manufacturing or design related problems were found during the investigation.A review of the labeling did not indicate any abnormalities.Based on investigation, the root cause was attributed to a combination of user and wear related error.The failure was caused by application high impact torsional forces with combination of frequent usage over the time (2018).If any further information is provided, the complaint report will be updated.
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