E1.Initial reporter phone: (b)(6).The device evaluation was completed on 25-apr-2023.The device was returned to biosense webster (bwi) for evaluation.Visual inspection and magnetic sensor functionality test of the returned device were performed following bwi procedures.Visual analysis revealed the shaft presented peel damage at 26" from the handle, apparently made by a sharp object, however, this could not be conclusively determined.No other physical damage was observed.A magnetic sensor functionality test was performed, and error 105 appeared on the system due to an internal printed circuit board (pcb) failure.The magnetic issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use (ifu) contain the following recommendations: the magnetic sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.A manufacturing record evaluation was performed for the finished device number lot and no internal actions related to the complaint were found during the review.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Explanation of codes: investigation findings: incompatible component/ accessory (c0402) / investigation conclusions: cause traced to component failure (d02) / component code: circuit board (g02005) were selected as related to the customer¿s reported ¿magnetic sensor error¿ issue and the biosense webster inc.Analysis finding of the ¿pc board¿ issue.-investigation findings: mechanical problem identified (c07) / investigation conclusions: cause not established (d15) / component code: rod/shaft (g04112) were selected as related to the biosense webster inc.Analysis finding of the ¿broken shaft (mid shaft)¿.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent a procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified the broken shaft (mid shaft).Thermocool® smart touch® sf bi-directional navigation catheter magnetic sensor error.Timing of when the issue occurred was during connection and recognition.The issue was resolved with replacement of the thermocool® smart touch® sf bi-directional navigation catheter.The procedure was completed without patient's consequence.The event was assessed as non mdr reportable for a magnetic sensor error.The incidence of magnetic sensor error was easy detectable by the user.The catheter was inoperable, since it cannot be visualized on the carto system.The user will have to replace the catheter.The most likely consequence was an intraprocedural delay.The potential risk that it could cause or contribute to a serious injury or death was remote.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on (b)(6) 2023, observed peel damage at 26" from the handle.The returned condition was assessed as mdr reportable for a broken shaft (mid shaft).The awareness date for this reportable lab finding was (b)(6) 2023.
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