Section a2, a4 and a5: unknown, information was requested but not provided.Section d6a: if implanted, give date: not applicable, there is no indication that the lens was implanted.Section d6b: if explanted, give date: not applicable, there is no indication that the lens was implanted.Hence, not explanted.Section h3-other (81): the device was not returned for evaluation; therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain additional information regarding the event; however, to date, the information has not been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: section d9: device available for evaluation: yes section d9: returned to manufacturer on: may 19, 2023 section h3: device evaluated by manufacturer: yes.Device evaluation: the complaint handpiece was received and evaluated.Visual inspection under magnification revealed that the complaint handpiece was received with the plunger rod advanced to the neck of the cartridge.The cartridge tip could be observed to be damaged, in a way consistent with a handpiece that was dropped.The handpiece was disassembled and the assembly was inspected, no issues that could cause or contribute to the complaint or observed issues were identified.No iol was received as part of this return.The complaint issue ¿uncontrolled delivery¿ was not confirmed during product evaluation.The other observed issues during the product evaluation could not be confirmed to be related to the manufacturing or design process.Conclusion: based on the investigation, the complaint issue reported could not be confirmed and no product deficiency or product malfunction could be identified.All pertinent information available to johnson & johnson surgical vision, inc., has been submitted.
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