|
Model Number 2090WFR |
Device Problems
No Display/Image (1183); Device Difficult to Program or Calibrate (1496); Problem with Software Installation (3013)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 05/23/2023 |
Event Type
malfunction
|
Event Description
|
It was reported that the programmer stylus was defective, the display was broken and it was not possible to update the programmer software.No patient complications have been reported as a result of this event.
|
|
Manufacturer Narrative
|
Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
|
|
Event Description
|
There was no patient involvement.
|
|
Manufacturer Narrative
|
Pt identifier; desc evt problem; imf (annex f) health impact product analysis: analysis was able to confirm the customer comments that the programmer stylus was defective, the display was broken and software issue.It was noted that the stylus tip was broken off the stylus and the bezel was broken.No updates were found however an error code was found in the software history.It was noted that the cord bay; upper and lower cases; left and right keyboard hinges; right display latch; right and left upper bullets; lower right bullet and company logo button were broken, and right and left lower hinges were worn out.The programmer shall be decommissioned.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
|
|
Search Alerts/Recalls
|
|
|