It was reported that the hls tubing set container sealant cover has a hole puncture.There was no damage or puncture on the external cart box.The cart box was discarded.The affected hls set packaging was investigated by the getinge laboratory on 2023-06-22 with following conclusion: during visual inspection the reported failure hole in tyvek could be confirmed.The hole in the tyvek was most probably caused at customer site due to external force.Moreover, in the instruction of use (ifu) of the hls set in chapter 4.1 basic safety instructions it is stated to not use the device if it or the sterile packaging is damaged and to not stack sets on top of each other in their primary packaging, as this can result in a damage of the sterile packaging.The production records of the affected product hls set has been reviewed for the reported failure on 2023-06-22.According to the final test results, the hls set passed the tests as per specifications.Based on the results the reported failure "hole in tyvek" could be confirmed, but was not product related.The customer will be informed about the results by the getinge sales and service unit.
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