It was reported that during preparation of the centrimag system, when the console was switched on all internal tests ran without issues and the console was in ready mode.When the pump was inserted for the deairing phase of circuit preparation, the pump did not start and a m4 was initiated.The primary console was restarted, but the alarm continued.The unit was removed and the backup was used.Motor mfr # 3003306248-2023-01944.Flow probe mfr # 3003306248-2023-01945.
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Manufacturer's investigation conclusion: the returned centrimag console, serial number (b)(6), was evaluated due to the reported event of the centrimag system not starting properly with an active m4: motor alarm.The unit was tested at the european distribution center (edc) along with the other returned centrimag equipment (motor (b)(6), and flow probe 120855), where the cause of the event was determined to have been related to an issue with the motor; this will be addressed in the motor investigation.The returned centrimag console was functionally tested at the edc and was found to perform as intended.A log file was extracted from the console and did not show any atypical events indicating an issue with the console.The serviced and tested console was returned to the customer site after passing all tests per procedure.Review of the device history record for centrimag console, serial number (b)(6), showed the device was manufactured in accordance with manufacturing and qa specifications.The 2nd generation centrimag system operating manual (rev.L) section 3 "warnings and precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual (rev.L, ¿table 15: console maintenance schedule¿) instructs users to have the centrimag console¿s internal battery replaced every two years.Users are instructed to contact abbott for assistance in replacing the battery, as users may not replace the internal battery without proper training or assistance.No further information was provided.The manufacturer is closing the file on this event.
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