Conclusion: complaint confirmed for leak.Medtronic received information that during use, the customer reported the custom pack's o xygenator leaked at the beginning of bypass.It was found that the outer shell of the oxygenator had slight cracks.100 ml of blood was lost due to the leak.No blood transfusion was required due to the leak.The device was not returned for analysis but a picture provided confirms the report.The picture does not show specifically where the leak is originating but the customer indicates that the device has a crack on the outer shell this most likely was caused by a physical shock during shipping and handling.Damage due to shipping and handling a rare and typically unique isolated occurrences.Trends for issues with this product are reviewed at quarterly quality meetings.This regulatory report is being submitted as part of a retrospective review and remediation per (b)(4) as part of a capa action.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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