Duraseal dural sealant system 5ml us box of 5 (202050) was not returned for evaluation; therefore, an evaluation of the device could not be performed.Lot number information has been provided; therefore, the root cause is undetermined and was unable to be confirmed in the complaint evaluation.A dhr review and trending were performed as part of the evaluation.Proper finished good testing was performed prior to release as indicated in the dhr.Product was not received for analysis and the investigation could not confirm the complaint.Per the dfmea, potential causes of failure include: performance, sealing dura, application - gel delivery, solution mixing & coverage.The risk remains acceptable per the risk analysis.
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