Model Number 442839 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/12/2023 |
Event Type
malfunction
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Event Description
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It was reported that while using the bd viper¿ lt system that there was a false negative.The following information was provided by the initial reporter: we checked with the responsible engineer, and the correct description of the event is "false negative".
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Manufacturer Narrative
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D.3 common device name: instrumentation for clinical multiplex test systems.H.3.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that while using the bd viper¿ lt system that there was a false negative.The following information was provided by the initial reporter: we checked with the responsible engineer, and the correct description of the event is "false negative.".
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Manufacturer Narrative
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H.6.Investigation summary: a failure of false results was reported on a viper lt instrument (p/n 442839, s/n (b)(6)).The customer reported false negative results.A bd field service engineer was dispatched and extracted log files.However, there was not enough information provided to confirm the complaint.This is an unconfirmed failure of a bd product.Bd quality did not receive any returned materials for review.Review of device history record for (b)(6) is not required for this complaint as this complaint does not allege an early life failure or failure at installation and the configuration has changed since release from manufacturing due to service repairs/pms.Service history for (b)(6) was reviewed and revealed no previous complaints related to false negative results.The root cause is unknown, as there was no follow up on the extracted log file analysis.
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Search Alerts/Recalls
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