The product investigation was completed.Device evaluation details: the product was returned to biosense webster for evaluation.Bwi conducted a visual inspection.And functional test of the returned device.Visual analysis of the returned sample revealed foreign material inside the pebax on the device.The force sensor functionality test was performed, per bwi procedures.Hi force sensor issue was observed during the force sensor functionality test.The foreign material inside the pebax was due to a hole, the foreign material could have caused the force error.The damage in the pebax could be related to excessive force.It should be noted that device failure is multifactorial.The instructions for use contain the following precautions: flush the catheter with heparinized saline prior to insertion into the body.A manufacturing record evaluation was performed for the finished device number lot 30945043l, and no internal actions related to the complaint were found during the review.All devices are manufactured, inspected, and released to approved specifications as part of bwi's quality process.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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