The review of post-market surveillance data and the investigation carried out at the manufacturer site revealed that the main factor which could lead to the side rail detachment might be related to an excessive force applied to the side rail.This is in line with the side rail condition (it was mechanically damaged) and the circumstances in which the event occurred.The side rail was loaded by the patient who tried to get up from the bed.Based on the photographic evidence provided, the side rail panel was partially detached from the metal plate to which the side rail is assembled (2 of 4 screws holding it were ripped off).The instruction for use for citadel plus bed frame (document number: 831.374_en) includes the following warnings: ¿side rails are not intended to restrain patients who make a deliberate attempt to exit the bed.¿ "the caregiver should always aid patient in exiting the bed." ifu includes also information that the operation of the side rails should be checked daily by the device owner.If the malfunction is identified, arjo or approved service agent should be contacted.Based on the analysis of the complaints concerning side rail detachment, the external excessive force must first compromise the integrity of the safety side prior to breaking it.Arjo device failed to meet its performance specification since the side rail was partially detached.The bed frame was in use at that time.The complaint decided to be reportable due to patient¿s fall.Allegedly, the side rail was detached at that time.No injury was claimed.
|