Model Number AG609126A |
Device Problem
Improper or Incorrect Procedure or Method (2017)
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Patient Problem
Erythema (1840)
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Event Date 03/11/2023 |
Event Type
Injury
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Event Description
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Inflamed rectangular skin reactions reproducing the needle matrix of the tip scattered throughout the entire abdominal area in the hypogastric, umbilical and epigastric regions.This reaction persists 2 months after the treatment performed with morpheus 8.Erythematous-papular lesions are observed corresponding to the needle insertions still in inflammatory phase.Giving a first look at the setting used during the treatment it seems excessive and not compliant with the protocol.This level of intensity characterizes a first and immediate skin reaction.Although the nature of the lesions is to be considered superficial and reversible, such long-term permanence of this stage is not expected and therefore it is decided to report the event to the competent authorities.
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Manufacturer Narrative
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Apparently there was an excessive setting especially in terms of number of passes, however the case was reported about two months after the treatment and during all this period the clinic has continued to use the device regularly on a daily basis without ever having had a problem.In this case we ask the clinic to monitor the patient to verify effective healing, we also suggest a retrain session to underline the salient points regarding the safety and efficacy of the treatment with our technology.
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Manufacturer Narrative
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The device was inspected and no relevant findings were detected.The device was not delivering rf in full due to dirt on pogo connector.However, missing rf waveform could not cause any incident and accordingly it was concluded that the incident is not related to the device.The root cause was attributed to a user error: the provider utilized extremely excessive treatment parameters both in terms of energy levels and number of passes.The intense reaction was most probably accentuated by individual hypersensitivity.Despite several attempts to follow up on patient's healing status, no such information could be obtained as the clinic lost contact with the patient.The clinic was retrained on the correct protocol.
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Event Description
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Inflamed rectangular skin reactions reproducing the needle matrix of the tip scattered throughout the entire abdominal area in the hypogastric, umbilical and epigastric regions.This reaction persists 2 months after the treatment performed with morpheus 8.Erythematous-papular lesions are observed corresponding to the needle insertions still in inflammatory phase.Giving a first look at the setting used during the treatment it seems excessive and not compliant with the protocol.This level of intensity characterizes a first and immediate skin reaction.Although the nature of the lesions is to be considered superficial and reversible, such long-term permanence of this stage is not expected and therefore it is decided to report the event to the competent authorities.
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Search Alerts/Recalls
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