The customer did not clean, disinfect, and sterilize the device before sent it to olympus.The device was returned and evaluated by olympus.In addition to the finding in b5, evaluation found the customer's allegation was confirmed due to forceps channel pinhole.Also, evaluation found the following: probe immersion, treatment tool insertion failure, insufficient angle, rubber adhesion float, image guide coil buckling, image guide coil scratch, engage does not work, lack of adhesion around the probe.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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The customer reported to olympus, the duodenofiberscope for ultrasonic survey had air leakage from the tip.The device was returned for evaluation.During the device evaluation, the following reportable malfunction was found: the foreign object came out of forceps channel.There were no reports of patient harm.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.
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