It was reported that the patient contacted latitude customer support because their remote communicator's dongle was red.It was explained that the dongle indicates the communicator is connected to the internet.The patient stated that they were having chest pains around the device implant location and it was recommended to go to the emergency room.Upon further device data review, a high, out-of-range pacing impedance measurement (>3000 ohms) was noted from the right atrial (ra) lead.It was determined that there was actually no atrial lead implanted and this information was provided to the field representative to program off the atrial lead monitoring.At this time, the device remains implanted and in-service.Information has been requested regarding the current patient status and event resolution, but a response has not yet been received.
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