During a pulmonary vein isolation atrial flutter procedure, the ensite x amplifier went to a flashing amber status resulting in cancellation of the procedure.Despite multiple reboots and disconnecting everything from the front of the amplifier, the issue did not resolve.There were issues with model collection, electrical points, and catheter visualization.This occurred when using an ensite x mapping system with the new non-abbott recording system (ge cardiolab).When in navx mode, all the catheters would appear very slow and froze.When switching to voxel mode, the ablation catheters would either collect only voxels or they would appear as if they were in low confidence while surrounded by voxels.They would also appear as if inside a sheath while completely exposed.The sheath filter was not able to be reset any time.The whole system was power cycled several times and a new advisor hd grid catheter was used as a replacement, which did not resolve the issue.The new non-abbott (ge) pin pads were tried again and there was also no improvement.All the issues resolved after unplugging both horsetail cables from the ensite x amplifier.The issue only occurred when the horsetail was connected to the new pin blocks and the ensite x amplifier.Without the egm sharing between the non-abbott (prucka) system and ensite x mapping system, the ensite x mapping system performed as designed and there were no issues navigating catheters.A second amplifier was brought in that booted appropriately.The pulmonary vein isolation procedure was successfully completed, but it was not possible to map and terminate the flutter so it was decided to stop the procedure.The system functionality was tested with the two systems the day prior and there were no issues.There were no adverse consequences to the patient.
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Additional information: g3, h2, h3.The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be determined.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.
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