H.6.Investigation summary: it was reported the plunger rod was damaged.To aid in the investigation, one empty sample with no packaging flow wrap was received for evaluation by our quality team.A visual inspection was performed, and the top part of the plunger rod is damaged.No other defects or imperfections were observed.This defect could occur if the unit was not properly spaced while being flow wrapped.When the flow wrap cutter went the cut the packaging, the plunger rod could have been damaged.A device history record review was completed for provided material number 306593, lot 2096905.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.There were no related quality notifications.All processes and final inspections complied with specification requirements.The sample will be shown to associates for awareness.To date, there have been no other similar events reported for this lot.Based on the investigation and with the returned sample analysis the symptom reported by the customer is confirmed.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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It was reported while using bd pre-filled normal saline syringe the plunger was damaged.There was no report of patient impact.The following information was provided by the initial reporter, translated from chinese to english: in the international medical department, when the product package was opened, the injection rod was found to be damaged.1 sample can be returned (the other has been discarded).
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