The device was returned to olympus for evaluation and the customer¿s allegation was confirmed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 3 years since the subject device was manufactured.Based on the results of the investigation, it is likely that the following led to the malfunction: the loosening of the ceramic tip suggests a previous third-party repair using a third-party adhesive.Olympus does not recommend having any repairs carried out by unauthorized service centers, as the inner socket can then no longer be considered standard and, in the worst case, can endanger the patient and staff.This issue is addressed in the instructions for use (ifu): visually inspect the ceramic insulation at the sheath¿s distal end before each use.Do not use the instrument in case of damage (e.G.Cracks, fractures).Impact, fall, shock, or similar stress can damage the ceramic insulation at the sheath¿s distal end.Damaged instruments can cause injuries to the patient and/or user.Do not use the instrument if damaged.Olympus will continue to monitor the field performance of this device.
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