E.1.Initial reporter phone #: (b)(6).H.6.Investigation summary: it was reported the cap was loose.As a sample was not returned, a thorough sample investigation could not be completed.To aid in the investigation, one photo was provided for evaluation by our quality team.The photo shows a prefilled syringe in its packaging flow wrap.The tip cap appears to be in the correct position.No defects or imperfections were observed.A device history record review was completed for provided material number 306593, lot 2040573.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.There were no related quality notifications.All processes and final inspections complied with specification requirements.To date, there have been no other similar events reported for this lot.Based on the investigation and with the photo sample analysis the symptom reported by the customer could not be confirmed.Without the physical sample analysis, a probable root cause could not be offered.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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It was reported that the bd posiflush¿ pre-filled saline syringe was found leaking and with a broken tip cap.The following was received by the initial reporter: the patient was admitted due to high blood sugar.On (b)(6) 2023, the responsible nurse sealed and rinsed the end of the catheter after intravenous infusion for the patient.During the inspection of the packaging, it was found that there was leakage in the packaging of the pre filled catheter rinser and the cone cap was loose.The patient immediately replaced with another pre filled catheter rinser, which did not cause any harm to the patient.
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