One device was returned for investigation.Visual inspection revealed that the water tank cover cracked on the bottom the two screws holes, front cover with multiple scratches, light-emitting diode (led) lights were broken, pole clamp was broken, pump was not running, and water tank cap was missing.The evaluation of the device shows leaking from the bottom screws holes and the pole clamp was broken on the handle.The cause of the leak is the cracked tank cover.The service history review identified there was no indication that the complaint was related to a service of the device within the review period.For all enquiries or follow-up questions related to the record, do not use regulatory.Responses@smiths-medical.Com located in sections g.1.Please direct those to the following: regulatory.Responses@icumed.Com.
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