Model Number P1190A000082 |
Device Problem
Unintended Movement (3026)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/08/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The hillrom technician suggested replacing the left caregiver board to resolve the reported event.Per the hillrom service manual the advanta¿ 2 should be subject to an effective maintenance program.Test each of the buttons to check that they activate the correct function and that they do not work intermittently by pressing each button for several seconds.Each movement must be continuous.Replace the pendant if necessary.A search of the hillrom maintenance records did not show hillrom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.Hillrom technical support contacted the account two additional times trying to obtain the resolution for this event.No response has been received from the account.Based on this information, no further action is required.3 attempts made for resolution.
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Event Description
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Hillrom received a report from a hillrom technician stating when lowering head section on patient left side the head section would raise back up.The bed was located at the account.There was no patient/user injury reported.This report was filed in our complaint handling system as complaint # (b)(4).
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Search Alerts/Recalls
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