Belated evaluation and reporting of this complaint was done during retrospective review as part of capa 20-0074 corrective action 6.On the article, a gray-colored adhesive seam could be found.However, according to the manufacturing process of karl storz, this connection should be laser welded.Also, the adhesive on the teflon bushing is untypical.In addition, it can be seen that the karl storz inscription has been taped off and the rest of the swivel nut has a different surface which indicates that they were processed.The push button also shows a slight increase, which does not correspond to the karl storz specification (smooth surface).The work element was repaired/processed by an external service provider due to the above reasons.This does not comply with the specifications.User error.The event is filed under internal karl storz complaint id (b)(4).
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