Belated evaluation and reporting of this complaint was done during retrospective review as part of capa 22-0074 corrective action 6.Our analysis of the causes of this incident: the demonstration equipment endomat n.Hamou scb was sent on march 16 and was then picked up on april 7 by the service department of (b)(6)hospital.The equipment arrived in the form of a suitcase containing several items including sterile products, a set of tubes for laparoscopy and a set of tubes for hysteroscopy.The device was also sent together with documents and labels to clearly identify that this device is for demonstration purpose only as well as a sheet pointing the customer to the karl storz web page to examine the instructions for use of the product.However, the user used the tubing for laparoscopic application instead of hysteroscopy tubing for the anticipated hysteroscopic application.This is a user error because the set of tubes for laparoscopy and the set of tubes for hysteroscopy are clearly identifiable with clear labels.Also, there are multiple warnings in the instruction for use to check for the suitability of the product for the intended procedure prior to use.The event is filed under internal karl storz complaint id (b)(4).
|