Model Number 2441-0007 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/20/2023 |
Event Type
malfunction
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Event Description
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It was reported that prior to use with bd alaris¿ pump module smartsite¿ infusion burette set the roller clamp was discovered to be missing.The following information was provided by the initial reporter: customer received a burette set here from staff, where they opened the package and found to have a missing roller clamp.Customer have the defective item for further investigation.
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Manufacturer Narrative
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B.3.Date of event: unknown.The date received by manufacturer has been used for this field.There were multiple medical device types reported to be involved.The information for the additional device type is as follows: d.1 medical device type: lhi, d.2.Common device name: iv fluid transfer set.H.3.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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Investigation summary: one sample of material number 2441-0007 was received for quality investigation.The customer complaint of clamp issue - roller clamp missing was verified by visual inspection.Evaluation of the sample submitted shows that the clamp that is supposed to be located after the pumping segment has not been added to the assembly.A device history record review for model 2441-0007 lot number 23015279 was performed.The search showed that a total of (b)(6) units in 1 lot number was built on 12jan2023.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.The root cause for the failure in this complaint is an assembler error.The proper work instruction was not followed, and the use of assembly fixture was not used causing for the assembly to be completed without the clamp.A quality alert was performed to reinforce the use of fixtures and the assembly properties.The manufacturing location was made aware of the issue and an investigation will be conducted to determine the necessary steps to correct this issue.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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Event Description
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It was reported that prior to use with bd alaris¿ pump module smartsite¿ infusion burette set the roller clamp was discovered to be missing.The following information was provided by the initial reporter: customer received a burette set here from staff, where they opened the package and found to have a missing roller clamp.Customer have the defective item for further investigation.
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Search Alerts/Recalls
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