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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: SOLTA MEDICAL INC THERMAGE FLX (TG-3A) SYSTEM AND ACCESSORIES; ELECTROSURGICAL,CUTTING & COAGULATION & ACC.

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SOLTA MEDICAL INC THERMAGE FLX (TG-3A) SYSTEM AND ACCESSORIES; ELECTROSURGICAL,CUTTING & COAGULATION & ACC. Back to Search Results
Model Number TT4.00F6-900
Device Problem Sparking (2595)
Patient Problems Burn(s) (1757); Erythema (1840); Blister (4537); Localized Skin Lesion (4542)
Event Date 06/13/2023
Event Type  Injury  
Manufacturer Narrative
The data log and treatment tip were returned for evaluation.Based on the evaluation of the data, the handpiece and system performed as expected.The treatment tip was evaluated and there was no evidence of any sparking.The tip passed thermistor testing, leak testing, and visual inspection.No dents, scratches, blemishes, or dielectric breakdown was observed.No functional testing could be performed due to the tip being expired.According to thermage flx user manual, burns and blisters are a known possible side effects during a thermage flx treatment.The procedure produces heating in the upper layers of the skin, and may cause burns and subsequent blister and scab formation.There is a small chance of scar formation.Application of topical steroidal or antibiotic preparations may be of benefit.In the rare instance of a burn that results in a scar, the scar will probably be very small and respond readily to removal with a laser device.A review of the manufacturing records showed all requirements were met.The lot history, trend analysis, risk analysis and directions for use review are considered acceptable, with the product performing within anticipated rates.Review of manufacturing records show final manufacturing test verification specifications are acceptable.No non-conformities or anomalies were found related to this complaint when reviewing the device history record for the serial/lot number.Based on the available information, burns and blisters are a known possible side effects during a thermage flx treatment.No corrective action is necessary at this time.
 
Event Description
A user facility reported that they had performed a facial thermage treatment and saw a spark from the tip.It was then reported the patient received a burn on the left side of their forehead which blistered.The customer later described the injury as a lesion with erythema.Solta medical branded cryogen and 25%-50% bottle of coupling fluid was used with the highest level of treatment at 2.0.The customer performed treatment on the right side of the patient¿s forehead with no problems, and no system errors had occurred during the procedure.This was the initial use of the treatment tip.The treatment tip was inspected prior to use, and every 120 pulses with no discrepancies found.Around 120 reps were performed, and the issue occurred around rep 50 on the second part of the forehead.After the procedure, it was observed the patient had a lesion with erythema on the left side of their forehead.The customer cleaned the area with a wet wipe, applied an ice pack and vaseline, before wrapping the area with a bandage.The patient¿s current status is that they are not feeling any pain however the injury area has darkened.Three pictures of the patient's face were reviewed by the solta medical reviewer.It was observed in the first picture, there was a small wound with surrounding erythema immediately following the procedure.A second photo showed a darkened area with surrounding erythema taken 5 minutes after the first picture.The third picture, taken 24 hours after the treatment, showed a crusted area with surrounding hyperpigmentation.A picture taken a month following the procedure shows hyperpigmentation on the forehead.
 
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Brand Name
THERMAGE FLX (TG-3A) SYSTEM AND ACCESSORIES
Type of Device
ELECTROSURGICAL,CUTTING & COAGULATION & ACC.
Manufacturer (Section D)
SOLTA MEDICAL INC
11720 north creek pkwy n
suite 100
bothell WA 98011
Manufacturer (Section G)
SOLTA MEDICAL INC
11720 n creek pkwy n
suite 100
bothell WA 98011
Manufacturer Contact
sundeep jain
11720 n creek pkwy n
suite 100
bothell, WA 98011
4254202135
MDR Report Key17312865
MDR Text Key319018324
Report Number3011423170-2023-00067
Device Sequence Number1
Product Code GEI
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K170758
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Health Professional,User Facility
Reporter Occupation Other
Type of Report Initial
Report Date 06/14/2023
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Device Operator Health Professional
Device Model NumberTT4.00F6-900
Device Catalogue NumberTT4.00F6-900
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer06/16/2023
Initial Date Manufacturer Received Not provided
Initial Date FDA Received07/12/2023
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured11/14/2022
Is the Device Single Use? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
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