The customer reported that the autopulse platform (sn (b)(6)) did not initially power up with autopulse li-ion battery (sn (b)(6)).The customer removed the battery from the platform and re-inserted it two times to troubleshoot the issue, but the issue persisted.The battery was showing ¾ of the total charge.Later at the station, the customer re-tested the platform with the same battery and two other batteries.The autopulse platform powered on every time with no issue, and the initial problem was not reproduced.It is unknown when the problem occurred.However, patient use information was requested, but no additional information was provided.
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