Sakura finetek third party service provider was dispatched to a customer site on 7/12/2023 to perform the preventive maintenance on tissue-tek autosection serial# (b)(6).The customer informed them that approximately 3-4 months ago, while working with the blade holder of tissue-tek autosection, the microtome activated and the head dropped, resulting in customer receiving 5 stitches on thumb.The incident occurred on (b)(6) 2023 but was reported to sakura finetek on 07/13/2023 by the third party service provider.The customer did not consider reporting this to sakura at the time and continued using the instrument without further incident and no cause was determined of how this happened.
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