It was reported that a patient underwent an atrial fibrillation (afib) procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified the hole in the pebax.Initially the carto 3 system was displaying error 106: force sensor error when the catheter was inside the patient's body.To troubleshoot the cable was replaced without resolution.The catheter was replaced, the issue was resolved, and the procedure was continued.The force sensor error issue was assessed as non mdr reportable as the warning functioned as intended.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 03-jul-2023 there was a hole and reddish material in the pebax.The hole in the pebax was assessed as mdr reportable.The awareness date for this reportable lab finding was 03-jul-2023.
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The investigation was completed on 03-jul-2023.The smart touch bidirectional sf device was returned to biosense webster (bwi) for evaluation.A visual inspection and screening test of the returned device were performed following bwi procedures.Visual analysis of the returned sample revealed a hole and reddish material in the pebax.The device was connected to carto 3 system, and the device was visualized and recognized correctly; however, error 106 appeared on the system due to an open circuit in the tip area.The blood found inside the pebax area may have contributed to the force issue.A manufacturing record evaluation was performed and no internal action was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use (ifu) contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Explanation of codes: -investigation findings: material and/or chemical problem identified (c06)/ investigation conclusions: unintended use error caused or contributed to event (d1102) / component code: sleeve (g04115) were selected as related to the customer¿s reported ¿force sensor error¿ and the biosense webster inc.Analysis finding of a ¿hole and reddish material in the pebax¿.-investigation findings: open circuit (c0205) / investigation conclusions: cause not established (d15) / component code: sensor (g03012) were selected as related to the customer¿s reported ¿force sensor error¿.Manufacturer's reference number: (b)(4).
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