Other, other text: one device was returned for analysis.Visual inspection showed a cracked battery door and compartment, scratched lens, and the dso seal was coming off.The device showed liquid residues.The tamper seal was missing.There was no evidence to review in the device's event history log.A visual inspection and functional test were performed and the reported issue of the faulty latch issue was not duplicated, however error 42224 was duplicated.The caused of the reported issue was unknown.A service history review identified there was no indication that the complaint was related to a service of the device within the review period.
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