The product investigation was completed.Device evaluation details: the device was returned to biosense webster for evaluation.A visual inspection and magnetic sensor functionality test of the returned device were following biosense webster (bwi) procedures.Visual analysis of the returned device revealed reddish brown material inside and a hole on the pebax with internal parts exposed.A magnetic sensor functionality test was performed, and the device was recognized on the system; however, error 105 was displayed on the screen due to an open circuit in the tip area.The foreign material described by the costumer was confirmed; however, the blood inside the pebax area found could be related to the icon jumping.The instructions for use contain the following recommendations: improperly positioned patches may increase the chances of a virtual magnetic reference move unrelated to patient movement.This could also result in inaccurate catheter visualization.A manufacturing record evaluation was performed for the finished device 30960954l number, and no internal actions related to the complaint were found during the review.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.
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