The event occurred on an unspecified date and involved a 110" 15 drop primary set w/2 clave¿ remv 2 gang 4-way stopcocks,2 check valves, rotating luer, 1 ext, where it was reported the intravenous (iv) tube is not working properly.The customer stated that they can prime the tubing, but once hooked up to a patient it does not run correctly.Furthermore, if the customer takes the first part of the tubing off at the stopcock, it seems to work, but they need this piece attached.The customer reported that the separation/ disconnection occurs if latter part of stopcock is disconnected.It was reported that tubing has been hooked up to patients and then had to be changed.There was patient involvement, but no report of patient harm.
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The complaint of defective/malfunctioning components on item b90111 could not be confirmed by investigation.Since no product samples, pictures, or videos were received for investigation.Without the return of the used sample a comprehensive failure investigation cannot be performed and a cause cannot be determined.The device history review (dhr) for lot 6050629 was reviewed and no non conformities were found that would have led to the reported complaint.
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