Device evaluation: no product was returned.No photographic or diagnostic evidence was provided by the customer.The most probable cause of the issue is a broken component.The product's history records were reviewed and there were no non-conformance's nor service-related issues that would have resulted in the reported complaint.If the device is later returned, the complaint will be reopened and an investigation will be completed.For all enquiries or follow-up questions related to the record, do not use (b)(6) located in sections g.1., please direct those to the following: (b)(6).
|