The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the biopsy inlet piece loose.Based on the result, we concluded that it was caused due to the excessive force applied on the biopsy inlet piece.In addition, our technician confirmed that the lcb (light carrying bundle) broken, the insertion flexible tube compressed (short in length), the lg connector corroded, the plug to cable attaching base leak, the remote control buttons cut, the brand plate worn out, the serial number plate worn out, and the ccd module with drive pcb pixels; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0620(control body)"" and/or the risk analysis results, it was evaluated to submit mdr.
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