Catalog Number 0165SI14 |
Device Problem
Incorrect Measurement (1383)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/01/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that the customer emailed in after buying a foley catheter privately from the representative due to having issues with bullens sending faulty catheters.Stated that the foley catheters were normally 26 cm in length.The last 10 catheters the patient had received were only about 20cm.The patient called the representative and confirmed that they haven't changed the length and the catheters were still 26cm.However after buying catheter from the representative, it was found that the size of the catheter was 20cm.
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Manufacturer Narrative
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The reported event is confirmed-manufacturing related.Based on photo, it was confirmed that the length of female foley catheter was 8¿ instead of 11¿.Preliminary investigation have confirmed that 11¿ female foley catheters are being produced as 8¿ regular length female foley catheters.A potential root cause due to inadequate procedure guideline during product transfer.A device history record review was not required.A labeling review is not required it is confirmed as unrelated to the labeling issue.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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Event Description
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It was reported that the customer emailed in after buying a foley catheter privately from the representative due to having issues with bullens sending faulty catheters.Stated that the foley catheters were normally 26 cm in length.The last 10 catheters the patient had received were only about 20cm.The patient called the representative and confirmed that they haven't changed the length and the catheters were still 26cm.However after buying catheter from the representative, it was found that the size of the catheter was 20cm.
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Event Description
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It was reported that the customer emailed in after buying a foley catheter privately from the representative due to having issues with bullens sending faulty catheters.Stated that the foley catheters were normally 26 cm in length.The last 10 catheters the patient had received were only about 20cm.The patient called the representative and confirmed that they haven't changed the length and the catheters were still 26cm.However after buying catheter from the representative, it was found that the size of the catheter was 20cm.
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Manufacturer Narrative
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The reported event is confirmed-design related.Evaluation on returned sample confirmed that the length of female foley catheter was 8¿ instead of 11¿.Preliminary investigation have confirmed that 11¿ female foley catheters are being produced as 8¿ regular length female foley catheters at the malaysia facility.The 11¿ female length catheters were inadvertently transferred to the malaysia plant during the journey project as 8¿ catheters.Potential root cause due to inadequate procedure guideline during product transfer.A device history record review was not required.A labeling review is not required it is confirmed as unrelated to the labeling issue.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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