Updated fields: b4, d9, g3, g6, h2, h3, h4, h6(type of investigation, investigation findings, component, investigation conclusions), h10.Corrected fields: b5.A getinge field service engineer (fse) was dispatched to investigate the issue.The fse arrived onsite and found display imperfections on the screen, one covering helium display and battery display, meaning that battery issue was not battery related but display related.The fse then removed and replaced the display (0160-00-0127) as required.The fse then completed the repair with all functional and safety tests per manufacturer specification.
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