H3, h6: a detailed investigation of the reported event and system was completed.The investigation was performed based on expert discussions considering complaint description, customer service reports, system history and system log files.According to the initially provided information.No internal blood pressure (ibp) function was available during a procedure where the patient had a ¿st-elevation¿ myocardial infarction (stemi).All functions that are not related to internal blood pressure (e.G., ecg were not affected).The procedure was continued and finalized with that system.However, for monitoring ibp function an external monitor was used.No health consequences were reported to this event.The detailed log-file investigation confirmed that the ibp function was not available as the system did not recognize the pressure transducer during balancing attempts.As a result, the following error message was displayed to the user: "detected disconnected pressure transducers.The transducers must be connected, or their corresponding signals removed from the pressure scheme.The transducers are: p1".The analysis of the system log-files could not determine which hardware exactly which component failed and why the sensor was not recognized.To resolve the problem, the ibp adapter cable and the ¿hisib¿-system were replaced as part of service activity.The error mentioned in the complaint has not again been reported since then.Unfortunately, further investigation had to be stopped as the replaced parts are not available.The spare part consumption related to the exchanged parts is higher than expected.Therefore, the development of further spare part consumption will be closely monitored and investigated.The incident described in the reported event is not classified as a reportable event adverse event after a thorough investigation because neither serious injury, death, nor unexpected prolonged hospitalization of the patient or other person occurred or is to be expected, even if the incident recurs.
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