Based on the purchase date provided by the customer, the device has been in use for approximately 4 years.Additionally, the customer notified us that the device is being regularly lubricated.The instructions for use of this device has a warning stating that this device should not be lubricated as it could cause movement during use.Over many years of use and lubrications, the lubricant will begin to build up within the locking mechanism which could prevent it from locking properly.The customer was notified of the proper way to care for the device and it was recommended that the device be refurbished.(b)(4).Based on the above information, no further actions are required and this can be seen as the final report.If additional information is obtained that alleges any additional patient involvement or additional information pertinent to the investigation, a subsequent follow up report will be submitted.
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