This supplemental report is being created to include additional information received from the customer.When the original device was connected, no pressure was being applied to the stone and the handle retracted all the way out and then continued spinning.The handle was reattached with the same result leading the device to fail, therefore the rescue device was applied.Tension and pressure were applied in attempt to crush the stone, however the wire broke inside the rescue handle.The sheath surrounding the wire was then cut to modify the device and give more wire to wrap in the rescue handle.The emergency handle was able to start turning the wires and the stone was then crushed.
|