Catalog Number 2426-0500 |
Device Problem
Defective Device (2588)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/09/2023 |
Event Type
malfunction
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Manufacturer Narrative
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E1: initial reporter facility name: (b)(6) in (b)(6).H3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.¿.
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Event Description
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It was reported by the customer that bd alaris pump module smartsite infusion set tubing was damaged.The following information was provided by the initial reporter with the verbatim: team has noticed 20 tubes came defective and damaged.
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Manufacturer Narrative
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Correction: b5: describe event or problem: it was reported, by the customer.That bd alaris pump module smartsite infusion set tubing.Was deformed damaged.The following information was provided by the initial reporter: with the verbatim: team has noticed, 20 tubes came defective and damaged.
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Event Description
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It was reported, by the customer.That bd alaris pump module smartsite infusion set tubing was deformed damaged.The following information was provided by the initial reporter: with the verbatim: team has noticed, 20 tubes came defective and damaged.
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Manufacturer Narrative
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Investigation summary: one photo was received for quality investigation.The customer complaint of misassembly was verified by evaluation of the photo provided.The photo provided by the customer indicates that the y-site smartsite was assembled incorrectly.The y-site smartsite was installed in the opposite direction of the correct installation.A device history record review for model 2426-0500 lot number 23063006 was performed.The search showed that a total of21,723 units in 1 lot number was built on 04jun2023.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.An investigation was conducted to determine the root cause for the issue.The manufacturing plant was notified of this defect, and an investigation was performed.The root cause was determined to be the personnel manufacturing the set.The set was not assembled per procedure and was not inspected.The involved personnel were notified of this failure and the importance of assembling sets correctly.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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Event Description
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It was reported by the customer that bd alaris pump module smartsite infusion set tubing was deformed damaged.The following information was provided by the initial reporter with the verbatim: team has noticed 20 tubes came defective and damaged.
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Search Alerts/Recalls
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