Model Number CDHFA500Q |
Device Problems
Failure to Interrogate (1332); Wireless Communication Problem (3283)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/26/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Further information was requested, but not received.
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Event Description
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It was reported that a patient presented with loss of bluetooth low energy telemetry noted on the patient's implantable cardioverter defibrillator.Corrective intervention was planned.No adverse patient consequences were reported,.
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Event Description
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New information received notes that the previously reported event of loss of ble telemetry was actually ble lockout.Another occurrence of the ble lockout was reported.Corrective intervention was planned to clear the lockout.No adverse patient consequences were reported.
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Manufacturer Narrative
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The reported of ble unavailable was resolved by interrogating the device using a merlin programmer, this is indicative of a ble lockout which is per device design.
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Event Description
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New information received notes that additional corrective intervention was performed to restore the telemetry function of the device.
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Manufacturer Narrative
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The reported event of consistent ble lockouts were not able to be confirmed based on the session records and patient app logs available for investigation.There were connection timeouts noted in the patient app logs, due to the device not being discovered, but the cause was not able to be determined.The patient reconnected with a byod and has been communicating successfully since.
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Search Alerts/Recalls
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