Model Number 71992-01 |
Device Problem
Device Displays Incorrect Message (2591)
|
Patient Problems
Hypoglycemia (1912); Discomfort (2330); Loss of consciousness (2418)
|
Event Date 07/17/2023 |
Event Type
Injury
|
Event Description
|
An error message was reported with the abbott diabetes care (adc) device.Customer received a "replace sensor" message and was unable to obtain readings.As a result, customer experienced a loss of consciousness, "discomfort", and was unable to self-treat, requiring contact with emergency services (es) who transported customer to the clinic.Upon arrival, a healthcare professional provided unspecified third-party treatment for a diagnosis of hypoglycemia.There was no report of death or permanent impairment associated with this event.
|
|
Manufacturer Narrative
|
The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device mfg date is unknown.The date entered in section h4 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
|
|
Manufacturer Narrative
|
Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned and a valid serial number has not been provided.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that libre sensors continue to be safe, effective, and perform as intended in the field.A tripped trend review was conducted for the reported complaint and fs libre sensors, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.Upon extended investigation, it was determined that the serial number provided by the customer (b)(6) and previously reported to the fda was not a valid serial number.Therefore, section d4 was updated to unk.
|
|
Event Description
|
An error message was reported with the abbott diabetes care (adc) device.Customer received a "replace sensor" message and was unable to obtain readings.As a result, customer experienced a loss of consciousness, "discomfort", and was unable to self-treat, requiring contact with emergency services (es) who transported customer to the clinic.Upon arrival, a healthcare professional provided unspecified third-party treatment for a diagnosis of hypoglycemia.There was no report of death or permanent impairment associated with this event.
|
|
Search Alerts/Recalls
|
|