The patient samples were received for investigation.The investigation retested the patient samples anti-hbc assay using reagent lot number 664160.The patient samples were run on a cobas e 602.The results are: patient 1: 0.895 coi (reactive) - the investigation was able to reproduce the customer's result.Patient 2: 0.113 coi (reactive) - the investigation was not able to reproduce the customer's result.Patient 3: 1.9 coi (non-reactive) - the investigation was not able to reproduce the customer's result.The patient samples were also sent to an external laboratory that uses an abbott alinity.The results are: patient 1: negative , patient 2: positive , patient 3: negative.For patient 1, the investigation was able to reproduce the customer's result but both results were discrepant with the external laboratory's result.For patient 2, the investigation determined the customer's results may be a false negative as the reruns at the investigation and external laboratories showed a positive result which corresponds to the positive hbv pcr result at the customer site.For patient 3, the investigation determined the customer's results may be a false positive as the reruns at the investigation and external laboratories showed a negative result which corresponds to the negative hbv pcr result at the customer site.The investigation reviewed the calibration data; the results were within specifications.The investigation reviewed the qc data; the results were within the specified range of +/- 3 standard deviations (sd).The investigation did not identify a product problem.
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