The hillrom technician found the actuator needed to be replaced.Per the hillrom service manual, it is necessary for the centrella¿ bed to have an effective maintenance program.We recommend that you do annual preventive maintenance.Make sure the cpr feature operates correctly.Repair or replace the siderail if necessary.A search of the hillrom maintenance records did not show hillrom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the actuator to resolve the reported event.Based on this information, no further action is required.
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