A review of the device history record of the product code/lot# combination was conducted with no findings.The actual device was not returned; therefore, an evaluation of the actual device was unable to be conducted.The complaint cannot be confirmed for air flow issues because a sample was not returned for assessment.Without a sample, the exact root cause cannot be determined.Review of the device history record (dhr) showed there were no issues noted during manufacture of the product that could have contributed to this complaint condition.Currently no action is recommended since this risk evaluation is within the predetermined limits in the design failure mode and effects analysis (dfmea).
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The user facility reported that after applying the tr band to wrist, and before removing the sheath, inflation of the balloon was attempted.Once it was realized that there was no inflation happening, it was removed, and a new tr band was applied and inflated with no issues.There was no blood loss.The reported event did not result in patient injury and/or require medical or surgical intervention.Additional information was received on 10aug2023: it appeared to the user that there was a disconnection between the two balloons.The device was not manipulated before use in any way pre-use or during storage.The product was stored in the original box, on a shelf in the ir dept prior to use.The procedure was successful, and the patient was stable.
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