The mayfield modified skull clamp ((b)(4)) was returned for evaluation: device history record (dhr) - the dhr was reviewed and shows no abnormalities related to the reported failure.Failure analysis - the reported customer description could not be confirmed.The locking mechanism requires a slightly low torque value to lock.For routine maintenance, the lock was opened and showed residue build up and dents underneath the swivel base.The internal parts to adjust the swivel lock assembly were replaced.Preventively, the plunger assembly which locks the ratchet extension was removed and cleaned.New components were added to replace worn internal parts, and general maintenance and cleaning were performed.Root cause - the complaint is not confirmed.The locking mechanism required a slightly low torque value to lock, and further inspection found that the clamp needed cleaning and replacement of worn parts due to routine use and wear of the clamp.No further investigation required based on the acceptability of risk and no adverse trends identified.This will be monitored and trended going forward.At present, we consider this complaint to be closed.
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