The customer was expecting to insert an introducer into the patient and release a transponder.However, the customer reported that the introducers broke off in the patient and part of the introducer was unable to be retrieved.The investigation confirmed the issue did occur.The introducer broke 5 cm from the introducer tip which does not coincide with the end of the stylet when the stylet is correctly inserted and clip attached (end of stylet about 2 cm from tip).Each needle part shows a narrowing at the point of breakage.This kind of narrowing is expected when a tubing is kinked.It was determined that the user unintentionally kinked the introducer while the stylet was not inserted or not fully inserted.Investigation of the returned device shows that there are narrowing's at the point of breakage which result from previous kinking.This kinking resulted in subsequent breakage.No corrective action is needed because the ifu does provide adequate instructions for use and introducer kinking is covered including warning to not use a damaged introducer.When the issue occurs the user will notice issues during stylet insertion into the affected position.The ifu lbl0258-002 adequately describes how to load the deploy the transponder and how to handle a damaged introducer.Should the issue recur in the future the user should follow the ifu and dispose of the damaged introducer.
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