A getinge field service engineer (fse) was dispatched to evaluate the iabp unit and upon arrival the fse tested the printer, and the printer operation was working.The fse could not duplicate a printer error.Upon further inspection, the fse found fault code 42 multiple times.The fse restarted the system as manual suggested, and printer was operating in accordance with manufacture specifications.During testing of iabp, the iabp failed the drive manifold test.The fse replaced the drive manifold, and iabp passed the drive manifold test.The fse performed a pm, full calibration, and tested the unit.The product passed all functional/safety testing.Returned the unit to the customer.The failure analysis and testing department received a drive manifold p/n 0104-00-0031, s/n (b)(6) , with a reported of the ¿unit failed the drive manifold test¿.Performed visual inspection of drive manifold per the cardiosave service manual and found no visual damage and the part looks to be in a good condition.Installed the drive manifold into cardiosave test fixture.Performed and tested in accordance with the cardiosave service manual.The tests (40 minutes) did trigger the reported problem of the ¿unit failed the drive manifold test¿.The failure analysis and testing department was able to verify the failure experienced by the customer.Retaining the drive manifold in the failure analysis and testing department per procedure.The root cause selection for this investigation will be ¿impossible to define¿ due to the department not having the capabilities to troubleshoot this part internally further in an attempt to determine the root cause.
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