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Catalog Number 5000-01-05 |
Device Problem
Partial Blockage (1065)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/31/2023 |
Event Type
malfunction
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Event Description
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It was reported that the arctic sun device was giving low flow, error 41 (low internal flow).Per review of wo on 19aug2023, there was no patient involvement.Per follow up review of wo on 01sep2023, the mixing pump assy, circulation pump assy, heater and drain valve will be replaced.All tests performed according to procedure.The equipment has been visually examined and found to be free of physical damage.Low flow caused by considered a failure in the mixing pump, it was identified in the machine that the equipment was not used for a long time.Per sample evaluation results on 29aug2023, it was reported that the drain ports were clogged.Device underwent 2000 preventive maintenance.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that the arctic sun device was giving low flow, error 41 (low internal flow).Per review of wo on 19aug2023, there was no patient involvement.Per follow up review of wo on 01sep2023, the mixing pump assy, circulation pump assy, heater and drain valve will be replaced.All tests performed according to procedure.The equipment has been visually examined and found to be free of physical damage.Low flow caused by considered a failure in the mixing pump, it was identified in the machine that the equipment was not used for a long time.Per sample evaluation results on 29aug2023, it was reported that the drain ports were clogged.Device underwent 2000 preventive maintenance.
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Manufacturer Narrative
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Upon further review, bd has determined that this mdr was initially reported in error as this event is not reportable.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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